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Support
Something broken, something missing from the archive, or something about your account. There's no help desk behind this - your message goes to the person who runs the site, and they answer it.
Faster than waiting on us
Try this first
- 01 A concert isn't in the archive Sign in and add it yourself. It gets a page the moment you send it, and you can rate it and write about it from there.
- 02 An artist isn't on the site Same form - there's a “not in the list” button under it. An artist goes on straight away, so you can carry on adding the concert.
- 03 A venue isn't on the site Also that form. A room has to be tied to the right city first, so this one comes to us, and we add it by hand.
- 04 You can't get in A reset link goes to the address on the account. It works whether or not you remember which password you used.
- 05 Your name, city, emails or account All of it is under Settings: which messages we send you, whether your journal is public, and closing the account.
Your concerts export as a PDF or a spreadsheet whenever you like - sign in and the links are on this page.
Everything the list above doesn't cover
Write to us
The rest of the small print
Also worth reading
- House rules What you agree to when you register: argue about the gig, not the person, and what happens if somebody ignores that.
- Privacy policy What we hold about you, where it came from, and what we do with it.
- Cookies policy Every cookie this site sets, what it's for, and how long it lasts.
- Imprint Who runs the site, and how to reach him.